Time required: 55 minutes, divided into the following three parts:

- First part: 32 minutes
- Second part: 9 minutes
- Third part: 10 minutes

This training module is designed to help you become proficient with the "Internal Sales" tool, enabling you to address most customer inquiries about their account management.

You will learn how to assist customers with managing their profile on Richelieu.com, including updating their email, changing their password, adjusting communication preferences, and more.

Have a good training !